FRAN SADLER
Fran Sadler is a second generation drycleaner. She graduated from IFI's 6 week General Drycleaning and Management Course in Joliet, Il. She also studied Fibers and Fabrics under Dr. Dorothy Lyle in Silver Spring, MD. Fran grew up in her family's multi-store business in Severna Park, Maryland and then moved to Massachusetts where she owned and operated a successful drycleaning operation for 12 years. During her years in Massachusetts, Fran was also giving seminars and workshops for IFI and other drycleaning associations.
When IFI offered Fran a full time position as an instructor, she sold her plant to move back to her home state. She worked at IFI as an instructor and the hot line's Technical Information Specialist through the mid 90's.
She now conducts nationwide seminars on stain removal, problem garments, customer service, finishing techniques and wet -cleaning for IFI and Joint State Associations. Independently, she does private consulting and in-plant training for individual drycleaners. Her focus is tailored to your particular needs.
Fran is an award winning Dale Carnegie graduate. She is also CPD and CED certified and is an award winning Jolly Belin member.
BRIAN JOHNSON
Brian Johnson is the Director of the Training and Technical Services Department of the (IFI) International Fabricare Institute, an association of professional dry cleaners and launderers.
Johnson has an extensive background in the dry cleaning industry. He has held customer service, finishing, drycleaning, stain removal, and shirt operations positions. For 13 years he was responsible for route operations and multiple plant management for a Maryland-based dry cleaning operation.
In addition to teaching Dry Cleaning, Stain Removal, Wet Cleaning, and other courses at IFI’s School of Dry Cleaning Technology, Johnson does personalized in-plant training, outreach seminars, in-plant consulting, and writes technical bulletins and articles for IFI’s Fabricare Magazine.
Johnson joined the IFI staff in 1999.
JANE ZELLERS
Jane C. Zellers, CED, consultant, lecturer and former owner of dry-cleaning establishments has been involved in the laundry and dry-cleaning industry all of her life. Coming from a three-generation dry-cleaning family, she has gained experience in customer service, knowledge of fabrics, stain removal and all related concerns of the business. Her lectures and training programs have taken her across the United States and as far away as England, Australia and New Zealand.
Zellers’ enthusiasm translates into professional dedication for her audience. “After attending one of my seminars,” she states, “I want each person to feel more confidence in handling routine problems as they arise.” Zellers’ seminars cover a variety of situations. She teaches customer service, stain removal, dry-cleaning, finishing, shirt laundry, and wetcleaning/restoration for wedding gowns, vintage garments, fragile and trimmed garments. Her training sessions also include plant startups, review of layouts, production and “hands-on” employee training. As those who have attended these seminars attest, Jane Zellers offers a professional response to any question involving the profession.
Martin L. Young Jr. is a graduate of UNCC and a second-generation dry cleaner. He has served as an industry trainer and consultant since 1991, while continuing to operate his own plant in Concord, NC. In 1994 he was invited to the International Fabricare Institute to help design their outreach education program. He has conducted numerous seminars in the eastern United States for the International Fabricare Institute, South Eastern Fabricare Association, and the North Carolina Association of Launderers and Cleaners as well as training and consulting on an individual level. A 1997 article in American Drycleaners magazine named Martin as one of the "best buys in the industry" as a trainer and consultant. He currently serves as President of the North Carolina Association of Launderers and Cleaners. He takes great pride in continuing the tradition of quality fabricare established by his parents; evidenced by a recent newspaper readers survey, naming Young Cleaners the "Best Drycleaner," for the ninth consecutive year. In September of 2005, Martin’s plant was one of the very first to earn the Clothing Care Council “Award of Excellence” for Quality Garment Cleaning & Customer Service.
CHRIS
ALLSBROOKS
Chris Allsbrooks is in her 14th year as a textile analyst in IFI’s International Textile Analysis Laboratory. She holds a Bachelor's degree in fashion merchandising and textile marketing from the University of Maryland, College Park, as well as two prestigious professional cleaning certifications: Certified Professional Drycleaner (CPD) and Certified Professional Wetcleaner (CPW). Chris was also chosen as one of four national spokespersons for the FabriCare Foundation’s 2006 national publicity campaign.
Besides the daily Analysis Lab work she does, Chris played a leading role in IFI’s "Problem Garment" video series, and appeared in various national television broadcasts, including ABC’s "Good Morning America." She also appeared on several local news channels, and the BBC. National magazines, including GQ Men’s Health, Martha Stewart Living, In Style, Real Simple, and Glamour, quoted her on numerous fabric-related issues. She has also been quoted in the Wall Street Journal, and she has been a guest speaker on several radio call-in shows. She speaks at education seminars and conferences, including at the last six Clean Shows - - the drycleaning industry’s largest educational and product exhibition event. She has also taught classes at SDA’s school at the International Textile Center at Texas Tech University, as well as classes at other universities.