I am sure you all are feeling the same pressures and same challenges we are. Help is hard to find and keep. Over the counter volume is down. We are seeing less of the traditional dryclean only garments in for processing. I know we are not alone with those challenges. Our business has had to face those challenges and realize there are opportunities. We have had to look at the landscape and try and pinpoint areas where we can do better, and reach more people.
For us, one of our key areas of growth was a contract with the military base near us. It was an unbelievable amount of work, and a prolonged process to get the contract. We were pretty discouraged through the process wondering if we were doing the right thing --but we did it, and it has been a huge boon for our business.
Now my main headaches are finding personnel and employees capable of doing the work. Like I said before, we all share those challenges. What are you all doing differently? I know we are looking at increasing wash-dry-fold.
This is a growing service in our area. We are starting to gear our marketing towards the working families and enticing them to outsource their chores and create more family time. I would really love to hear some of the changes and new opportunities my fellow drycleaners are making.
Board Meet & Greet
As you see on the front page, we are trying a new program. When the Board meets,we are looking to bring in a notable drycleaner from another region to discuss best practices as part of an open discussion.
I have gained so much knowledge and experience through my Board participation over the years, and wanted to develop a way to share that with all our members. The program is free for members to attend. It is a chance to learn and share ideas.
The SEFA Board moves its meetings between all the states in the region, so we will hopefully come to a city close enough for you all to join in. It is fun, social -- and professionally rewarding!
Lastly -- we do have openings on the SEFA Board and are looking for people from South Carolina, Tennessee, and Georgia that want to get involved. If interested please reach out to me directly or call Peter Blake at the SEFA Office to learn more.
Master Kleen Dry Cleaners
Chairman of the Board
DLI District III Director
Mark Watkins, VP
Randy Parham, VP
Rhonda Eysel, VP
John Johnston, VP
Don Holecek, VP
Ready to leave a mark? Contact us!